It is with great regret that I must inform you of my dissatisfaction with the repairs performed by a mechanic from the trusted RAC workshop, Bennetts vehicle service ltd. hereford. my claim was for two faults. the first one is a cold engine, the second one shows a check engine error. the mechanics first performed diagnostics, a week later they were supposed to replace the thermostat but they ordered the wrong parts and informed me about it a few hours after giving them my car and then after a few days they replaced the thermostat. they didn’t do anything about the second fault (they only fixed the error p2002, DPF error) in a very unpleasant way, they informed me that the worst thing that could happen is that the car would go into emergency mode, they also asked if I had a European breakdown cover because I informed them about the need to leave on Thursday, the 21st . please take note of this information and do not recommend these mechanics to anyone else.